Frequenty Asked Questions

Product

Indosoles are proudly made in Indonesia! We use high-quality natural and recycled materials which are locally sourced in Indonesia. Each pair is assembled with care and feature a hand sewn upper and our signature recycled tire soles.

YES. Indosoles are 100% waterproof and made to get wet and withstand nature's elements. Our signature tire tread bottoms even offer superior grip on slick and muddy surfaces. 

Not only is our use of recycled tire soles beneficial for the environment, but it also creates the most durable sandal sole out there. Combine this with our natural rubber footbeds and durable Vegan ENVRO Fibre, you get a Sandal that will last many seasons. To ensure defects don't hinder performance, we offer a one year warranty on any product defects.

You may apply to become a dealer here:

https://indosole.com/pages/application

Shipping

Yes, we ship worldwide. If you're not located in Indonesia, please visit our global site www.indosole.com

We'll usually ship your order within 1-2 days. Shipping usually takes between 3-5 business takes within Indonesia. All products are shipped from our flagship store in Bali.

Warranty & Returns

Yes we do! We offer a 30 day hastle free exchange for unworn product, please email info@indosole.co.id and we'd be happy to get the process started for you.

Yes we do! We offer a 1 year warranty on our products. If you paid full price direct from our website or store we will repair or replace your Indosole's with any defect, thong pull, or strap break within a year of the date of purchase.